User Services

User Services consists of the Help Desk, Field Services, Enterprise Desktop Support, and Technology Consultants. In coordination, they triage technology related requests, resolve technical problems, develop technology infrastructure, and maintain many of the University's computer labs.

Core Values
  • Excellent customer service and communication
  • A high caliber of technical expertise
  • A commitment to effectively resolving technical problems

The IT Wiki provides documentation about services provided and supported by Information Technology at William Paterson University. 

Links of interest for students include 

Library computer lab