OneHR Customer Service Center

OneHR Logo_OrangeBlackLong.png

Human Resources Operations, Employee Benefits, Talent Acquisition, and Payroll have partnered to launch the One HR Service Center—a single hub designed to support the needs of our University community.

Our goal is to:

  • Simplify communication for employees and managers
  • Eliminate misdirected inquiries and delays
  • Ensure better tracking and follow-up
  • Strengthen service delivery across the University

The One HR Service Center is your first point of contact for all general HR inquiries, services, and support.

How to Contact Us

📧 Email: humanresources@wpunj.edu

When to Contact One HR

Reach out to the One HR Service Center whenever you have questions about:

  • HR processes
  • Pay, benefits, or leave of absence
  • Job postings, hiring, or onboarding
  • Employment verification or documentation

What We Support

HR Operations
  • I-9 processing
  • Anniversary dates
  • Step increments
  • Hiring support
  • Income and employment verifications
Employee Benefits
  • Dental and health benefits
  • Flexible Spending Accounts
  • 403b
  • Retirement
  • Leave of absences
  • Time off requests
  • Employee and dependent tuition waivers
Classification & Compensation
  • Position classifications or reclassifications
Payroll
  • Paystubs
  • Timesheets
  • Direct deposit
  • W-2s
Talent Acquisition
  • Recruitment support
  • Job postings
  • Creating postings and job requisitions

Other Communication Avenues

Employee Relations
Workday Issues, Suggestions and Ideas
Workday Feedback Form Helpdesk Ticket
Confidential Medical Documents
WP Connect
Others
Whistle Blower Complaints Ethics and Compliance Title IX