Quick Reference Resource Guide

Supervisory Foundations  

LinkedIn Learning

• LinkedIn Learning Developing Supervisory Skills Learning Path
• New Manager Training

EAP On-line Learning

• You’re a Supervisor Course ID: SVL_102053
• Going from Buddy to Boss Course ID: SVL_102057
• Mistakes to Avoid Course ID: SVL_102064

Gaining Credibility  

EAP On-line Learning

• Traits for Success Course ID: SVL_102055
• How Good Do You Want to Be? Course ID: SVL_102054
• Establishing Credibility Course ID: SVL_102056

Engaging Your Team  

EAP On-line Learning

• Research Your Team Course ID: SVL_102059
• Develop a Team Strategic Plan Course ID: SVL_102063
• Observe Your Team in Action Course ID: SVL_102062

Team Building  

EAP On-line Learning

• Stages of Team Development Course ID: SVL_1020355
• Understanding Types of Teams Course ID: SVL_1020352
• What Makes a Team Successful Course ID: SVL_1020354

Communication  

EAP On-line Learning

• Managerial Listening Skills Course ID: SVL_083732
• Communicate Clear and Concise Course ID: SVL_083733
• Addressing Workplace Dysfunctions Course ID: SVL_102940
• 10 Tips for Holding Disciplinary Conversations Course ID: SVL_1020301
• Cutting Edge Communication: Supporting Others Course ID: SVL_066266_NQ
• Painless Performance Conversations Course ID: SVL_014285_NQ
• Disagreements at Work Course ID: SVL_102327

Additional Material (PDFs)

• Open The Front Door Framework
• 13 Ways Managers Can Initiate Tough Conversations with Employees
• 4 steps compassionate leaders take before a tough conversation
• 7 steps great leaders take before, during and after delivering bad news

Performance Management  

LinkedIn Learning

• Improving Employee Performance
  (Collection of videos giving leaders skills to coach and build their team)

EAP On-line Learning

• Performance Management Course ID: SVL_1021460
• Coaching – The Power of Questions Course ID:  SVL_017268
• Developing B-Players into Top Performers Course ID: SVL_102410
• Performance Appraisals Course ID: SVL_102470

Leadership  

LinkedIn Learning

• Transitioning From Manager to Leader

EAP On-line Learning

• Leadership and Delegation Course ID: SVL_102700
• Leadership and Empowerment Course ID: SV_102783

Resource Guide  

Books, Articles and Videos

• Everyone Deserves a Great Manager, The 6 Critical Practices for Leading a Team Scott Miller, Todd Davis, and Victoria Roos Olsson
• Thanks For the Feedback Douglas Stone and Sheila Heen
• Developing Management Proficiency: A Self-Directed Learning Approach Deb Cohen
• Emotional Intelligence 2.0 Travis Bradberry and Jean Greaves
• Mindset Carol Dweck
• The Change Cycle Ann Salerno and Lillie Brock
• Impact Players Liz Wiseman