Special Alerts and Maintenance

Current Status

All systems available

Upcoming Maintenance

From : 03/24/18 07:00 AM
To : 03/24/18 12:00 PM

Tuesday 3/20 update: 

Part of the WebHelpdesk system update was performed over this past weekend, but additional steps needed to be postponed until this coming weekend. The WebHelpdesk system will be unavailable again on this Saturday march 24th between 7 a.m. and noon to complete the required updates.During this period, the Helpdesk can be contacted at 973.720.4357.

Thank you.

Original posting:

The WebHelpdesk support ticket system (www.wpunj.edu/help) will be unavailable on Saturday March 17th from 7 a.m. to noon while required system updates are performed. During this period, the Helpdesk can be contacted at 973.720.4357.

Thank you for your patience while we complete these upgrades.

Thank you.
Brian Fanning
Information Technology

Previous Downtime

From : 03/12/18 12:00 AM
To : 03/17/18 11:45 AM

Information Technology/Enterprise Network and Systems Services will be performing an essential upgrade to the University Active Directory System beginning on early AM of Monday, March 12, 2018 and ending on late AM of Saturday, March 17 2018 to improve access security and extend cloud compatibility to IT provided services/applications. There should be no interruption of any WPU internal/external system resources. However, while the upgrade is performed, there could be a chance of intermittent login access to some campus IT resources.

If you experience a login access issue during the above listed timeframe, please contact the office of IT at x4357 and have a ticket open to address the issue.

Thank You.
Information Technology

From : 02/22/18 08:00 AM
To : 02/22/18 09:00 AM

We're currently experiencing connectivity issues. IT staff are investigating. Updates to follow.

From : 02/22/18 09:00 AM
To : 02/22/18 09:30 AM

Connectivity has been restored as of 8:55 am.

From : 02/20/18 08:00 AM
To : 02/21/18 05:00 PM

Print server maintenance has been completed. If you are having trouble printing, please reboot your computer.  If after a reboot the issue persists please open a ticket at www.wpunj.edu/help