02/02/23 05:00 PM - 02/02/23 05:30 PM
Emergency WPconnect and Banner System Maintenance Downtime

Please be aware that WPconnect and Banner Systems will be unavailable today, February 2nd, 2023 from 5:00pm to 5:30pm for Emergency Maintenance.

For direct access to blackboard, please visit

For direct access to email and other Microsoft 365 products, please visit

01/31/23 03:45 PM - 01/31/23 06:30 PM
WPconnect Service Issues

1/31 4:10PM Update:  This issue has now been resolved.

WPconnect is experiencing temporary service issues as the result of a database issue. IT staff are working to address the issue at this time, with a resolution expected within the next hour.

Thank you for your patience while work to restore service is completed. 

01/31/23 02:00 PM - 02/01/23 06:00 AM
Skyline Hall Network Connectivity

9:45pm update:
Connectivity to Skyline Hall has been restored. Thank you for your patience while Information Technology Network staff worked to resolve this issue as expeditiously as possible.

6:45pm update:
After thorough investigation of the connectivity issues with Skyline Hall, it has been determined that there was extensive damage to a conduit carrying the network fiber connections to Skyline Hall from another Residence Hall. Information Technology Network staff are on site and coordinating for repair of the fiber lines this evening. We are optimistic that internet service will be restored at some point this evening. 
Alert: We're aware of connectivity issues in Skyline Hall.  Our initial investigation indicates that network connectivity was lost around 2pm and Information Technology is working to repair/resolve the situation.

01/23/23 02:45 AM - 01/23/23 09:00 AM
dotCMS Content Editing Restricted - Monday 1/23/23 8 a.m. - 12 p.m.

dotCMS content editing access will be temporarily restricted on Monday January 23rd 2003 from 8 a.m. to 12 p.m. while emergency system maintenance is performed. Assess should be restored by 12 p.m.

Thank you for your patience.

01/11/23 12:30 AM - 01/11/23 02:00 AM
Shibboleth load balance testing with MS Domain Controllers

Information Technology/Enterprise Network and Systems Services will be performing an essential test to the University Shibboleth system on Wednesday January 11th, 2023, between 5:30 AM and 7 AM to improve sing-on authentication security for IT provided services/applications. Due to the architecture and redundancy of these systems, this work is expected to have no impact on WPU IT system resources or services during the maintenance window. Although this is a non-disruptive system upgrade, we want to make our community aware should there be an unanticipated problem. 

If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as usual to the Helpdesk via Helpdesk ticketing system or 973.720.4357.

Thank you.

Frank Tedesco
IT/Enterprise Network and System Services