Alerts

05/22/22 10:00 AM - 05/22/22 01:00 PM
Essential data storage system maintenance


Beginning on Sunday May 22 at 10 a.m. and concluding at 1:00 p.m. of the same day, IT/Enterprise Network and Systems Services will be performing a scheduled essential maintenance on the University’s data storage system.
Due to the complex architecture of this system, intermittent access to the university storage system share drives of "Userfiles" and  "Groups" will occur. These share drives are commonly accessed from your office computer or remotely. While this essential maintenance is performed, it is recommended not to use these share drives to avoid data corruption. All other University IT services will be operating as normal.

If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as always to the Helpdesk via Helpdesk ticketing system or 973.720.4357.

Thank you.

Frank Tedesco
Director
IT/Enterprise Network and System Services



05/22/22 08:00 AM - 05/22/22 09:00 AM
Banner Maintenance Downtime May 22, 2022 8:00 AM - 9:00 AM


Banner Maintenance Downtime May 22, 2022 8:00 AM - 9:00 AM

Banner, WPconnect, and related systems will be unavailable during this time.



05/12/22 10:30 AM - 05/26/22 10:30 AM
WebVPN status


We are aware of issues with access to file shares in WebVPN. IT staff are investigating and working with vendor support to address and resolve.



04/21/22 11:00 AM - 04/30/22 12:45 AM
Resolution for Campus Office Phones with No Dial Tone


If you have an campus office phone (Avaya model phones only) that does not have a dial tone, this is likely due to the phone losing network connectivity during this past weekend's network maintenance.

To reconnect the phone, you can press the * key followed by the # key on the phone, and the phone will then reboot and should then reconnect automatically. If you do this and the phone does not reconnect so that you have a dial tone, please contact the IT Helpdesk at www.wpunj.edu/helpdesk or (973) 720-4357 for additional assistance.

Thank you.
Information Technology



04/21/22 06:00 AM - 04/21/22 09:00 AM
WebHelpDesk system downtime - Thursday 4/21 6 a.m. - 9 a.m.


The WebHelpdesk support ticket system (www.wpunj.edu/help) will be unavailable on Thursday April 21st from 6 a.m. to 9 a.m. while required system updates are performed. During this period, the Helpdesk can be contacted at 973.720.4357.

Thank you for your patience while we complete these upgrades.