Alerts

08/06/21 09:00 AM - 08/06/21 05:00 PM
Essential Web Load Balancers System Maintenance


Information Technology/Enterprise Network and Systems Services will be performing essential system maintenance for the University's Web load balancers on Friday August 6, 2021 from 9:00am to 5:00pm. Due to the architecture and redundancy of these systems, this work is expected to have little to no impact on network performance or system services during the maintenance window. Although this will have little or no impact, we want to make our community aware should there be an unanticipated problem.

Frank Tedesco
Director
IT/Enterprise Network and System Services



07/13/21 08:00 AM - 07/13/21 04:00 PM
Degreeworks Maintenance Downtime 7/13/2021


Degreeworks will be unavailable on Tuesday, July 13, 2021 for a maintenance upgrade.



06/25/21 10:00 AM - 06/25/21 06:00 PM
Essential core network infrastructure maintenance


On Friday, June 25th between the hours of 10 a.m. and 6 p.m., IT/Enterprise Network and Systems Services will be performing an essential maintenance on the University’s core network infrastructure.

Due to the architecture and redundancy our network infrastructure, there should be no interruption of any campus system services and/or resources. But  while maintenance is performed, intermittent access to systems services/resources could occur.  Although this is a non-disruptive system maintenance we want to make our community aware should there be an unanticipated problem. 

If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as usual to the Helpdesk via Helpdesk ticketing system or 973.720.4357.

Thank you.

Frank Tedesco
Director
IT/Enterprise Network and System Services



06/11/21 09:00 AM - 06/11/21 12:00 PM
Essential system storage maintenance


On Friday, June 11th between the hours of 9 a.m. and 12 p.m., IT/Enterprise Network and Systems Services will be performing an essential storage system maintenance on the University’s data center IT infrastructure.

Due to the architecture and redundancy our IT infrastructure, there should be no interruption of any campus system services and/or resources. But  while maintenance is performed, intermittent access to systems services/resources could occur.  Although this is a non-disruptive system maintenance we want to make our community aware should there be an unanticipated problem. 

If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as usual to the Helpdesk via Helpdesk ticketing system or 973.720.4357.

Thank you.

Frank Tedesco
Director
IT/Enterprise Network and System Services



06/10/21 09:00 AM - 06/14/21 07:00 AM
Coming Soon: Changes in to how to submit Daily Announcements


The process for submitting Daily Announcements will be changing in the near future as part of a transition to a newly redesigned Announcements system.

Starting June 21st, Announcement requests should be entered using the WPU Announcement Submission Form located on the Employees tab in WPconnect under Information Technology - Resources. Announcements requests should no longer be created through the Helpdesk ticketing system.

Announcement requests will be reviewed and, once approved, be published to a redesigned Announcements webpage (available at www.wpunj.edu/announcements) as well as the Daily Announcements on WPconnect's Home tab.

A Daily Announcements email displaying each day's newly approved announcements will continue to be sent out. Previously approved announcements will remain published on the Announcements webpage and WPconnect Home tab for the requested posting duration.

At the time of transition, all announcements active in the current system will be added to the new system.

If you have any questions or concerns about this transition, please contact our IT Helpdesk at www.wpunj.edu/help or (973) 720-4357.

Thank you.

Information Technology