Sunday 9/17 6:45 p.m.

We are waiting for final confirmation, but all services should now be restored. Additional updates will be provided, if needed.

Sunday 9/17 4:45 p.m.

The CBORD ID Card system is currently experiencing a server-side issue that is resulting in issues with ID card access as well as impacting the Uniprint student printing system.

IT Staff are working with vendor support to resolve.

Thank you for your patience while we resolve this issue.
Information Technology

Faculty/Staff Email System update

9/15 6:45 p.m.  RESOLVED

Email services should now be restored for all faculty and staff accounts. Any individuals still encountering issues accessing their mailboxes should contact the Helpdesk at 973-720-4357 for assistance. Weekend coverage is on-call at this time, so if your call is not answered by a Heldpesk staff member, please leave a voicemail with your contact information and you will receive a call back.

Again, thank you for your patience while IT worked to resolve this issue.

9/15 4:00 p.m.

The emergency restart of full email services did not resolve the issue, and IT staff are now working with Microsoft support on additional steps toward resolution. Work will continue into the evening and over the weekend until resolved.

Additional updates will be provided when there is a change in system status.

Again, thank you for your patience while we work to resolve this issue.

9/15 2:00 p.m.

In attempt to resolve the current issue affecting some Faculty/Staff email accounts, the full faculty/staff email system will be unavailable starting at approximately 2:30 p.m. this afternoon for 15 - 30 minutes.

Additional updates have and will be provided at http://www.wpunj.edu/it, http://www.wpunj.edu/help, and http://www.twitter.com/wpunj_help by 4 p.m. today.

Thank you for your patience while IT works through resolving this issue.

9/15 1:30 p.m.

IT support staff are still working with Microsoft advanced support on a resolution for this issue.

Possible email system downtime for all Faculty/Staff users may be required this afternoon. More information will be available soon, with an update by 4 p.m. at the latest.

Thank you for your patience.

9/15 10:30 a.m.

The email server issue affecting the ability of some faculty/staff to access their Outlook/Exchange mailboxes (including email, calendar, contacts, etc.) is still ongoing.

IT staff are currently working through the issue with Microsoft advanced support. Another update will be posted by 2 p.m. and updates will continue to be posted at www.wpunj.edu/it, www.wpunj.edu/help, and www.twitter.com/wpunj_help until resolution.

Thank you for your patience.

9/15 7:30 a.m.

We are currently experiencing an issue with the Faculty/Staff email system. This issue is impacting some individuals' abilities to access their email mailboxes.

IT staff are currently working to resolve the issue. An update will be posted by 11 a.m.

Thank you for your patience.
Information Technology

The faculty/staff email system may be periodically unavailable on Thursday evening (starting at 8 p.m.) due to emergency maintenance. During this time frame, mail clients may be unable to connect to send new mail, but incoming mail will be held and available once the system is available.

Thank you for your patience.
Information Technology