Online Photo Submission

Hospitality Services now offers the William Paterson University community the ability to upload their ID photos online. You may do so from either a computer or a smartphone. Both Apple and Android platforms are supported.

You may click on the video below for a step-by-step walkthrough of the ID Photo Submission process and/or follow the instructions below:


Step by Step Instructions

From a computer, please:

  1. Login to your WP Connect account
  2. To the left of your name, click on WPUNJ Apps and select “GET Pioneer Express”
  3. Select “Upload ID Photo “, under Quick Links on the right
  4. Upload a new photo to your account


From a smartphone, please:

  1. Visit your app store and download the GET Mobile app (icon has a grey circle).
  2. After launching, select our institution and enter your full email account and password
  3. Enter your PIN number (the last four digits of your Banner ID)
  4. On the bottom of the GET app, tap on the "Settings gear"
  5. Within settings, tap “Upload Photo” and follow the prompts accordingly


Once submitted, our ID Center representatives will review your submissions within 48 business hours.

In order to have your photo approved, it must:

  • Contain only your head and neck in a straightforward perspective (think passport photo)
  • Have a background that is either plain white or blue
  • Not have any hats or head coverings; exception being those worn for religious purposes
  • Not include any inappropriate content

Please use Pio's ID photo below for reference: 


Following review, you will receive an email determining your photos status.

Approved Photos: you may visit the ID Center during business hours to receive your ID.

Not Approved: please review the feedback included on your notice and please try again.


Since you are newly enrolled at the University, it is possible that your records are still in the process of being generated. The ability to submit photos online will begin on 12/15/2023.

After the window becomes available, if you receive a message while logging into GET concerning the status of your campus card account, this is normal. Please wait 48 hours and then try accessing your account again. Thank you for your patience. 

If you are still having trouble accessing your GET account, please feel free to contact us at

For Replacement ID Card and/or Photo Change:

Please complete a Replacement ID Form by clicking here.

 * Submissions that include inappropriate content will be handled in accordance with our University’s Code of Conduct.