Cost and Services

Billing Information

CHWC has partnered with Medical Healthcare Solutions, Inc., a Third Party Billing Company, to accept health insurance and to bill for medical services beginning in 2017-2018 academic year. Students will need to submit insurance information for medical services or otherwise will be billed at a self-pay rate for services. CHWC will not “balance bill” for what insurance has not covered. The CHWC will be collecting co-payments for health visits which are established by the individual’s health insurance carrier. For students that are non-insured, we highly recommend that you visit to assist with obtaining health insurance. Please note that students will never be turned away for lack of insurance or inability to pay. CHWC will not be billing for appointments with our mental health counselors.

All bills will be sent to the students’ WPUNJ email account. CHWC will not be billing for Counseling Visits, HIV testing, Health Education and most medications.

For questions regarding your insurance claims, please contact Medical Healthcare Solutions, Inc. at 800-762-9800. MHS will not bill for laboratory services. The laboratory companies will be billing directly to the insurance.

If you have further questions about our billing procedures, please contact Malenia Santiago at:

Office Hours: Monday, 3:00 pm - 6:00 pm --- Tuesday, 8:30 am - 4:30 pm --- Wednesday, 8:30 am - 4:30 pm

  • Insurance Plans

FAQ's on Insurance and Self-Pay Billing

  • Can I still be seen at CHWC if I don’t have insurance or if my insurance is not one of the participating carriers?
  • What services are not covered?
  • Will I be charged for counseling appointments?
  • How do I pay for uncovered or self-pay expenses including co-payments?
  • Do you offer X-ray services at CHWC?
  • If I need blood tests, how do I pay for them?
  • I would to like to seek services at CHWC but I have an HMO plan and have a different designated Primary Care Provider (PCP). Can I still be seen here?
  • I am concerned about confidentiality and don’t want information about my medical status sent to my parents.
  • The University requires me to obtain my sports physical at CHWC. Do I still have to pay?