Technology Assistants

Technology Assistants provide technology help and support to the campus community. TA’s are expected to direct the William Paterson community toward resources, resolve various technical issues, maintaining campus labs, and assist in projects while meeting high standards of customer service. It is a part-time, 20 hours per week position available to currently enrolled William Paterson University students. Any major can apply.

The application is currently open. We are planning to hire several students for September 2026. Apply today to be considered!

If you are interested in being considered for the position, please fill out our Qualtrics Application and Apply on Workday. We will review the submissions during our next hiring cycle. Note: Please don't use AI for this application as it is meant to be a test of your writing skills.

Students who are graduating in May 2026 will be ineligible for hire.

Frequently Asked Questions

• We are currently hiring for September 2026.
• Applications will be reviewed on March 13th, 2026
• Our next group of new hires will start during the Fall Semester of 2026, with a training in mid-august.
• Applicants must be currently enrolled as a student at William Paterson University to be considered.
• If you have already applied for this position in the past, you can apply again for re-consideration.
• It is a two-part application, any applicants must complete both the Qualtrics Application and Workday Application
• Incomplete applications will not be considered.
• If you are graduating in May 2026 we will be unable to hire you at this time. 
• This job is 100% on-site and requires all applicants to work onsite.

The Technology Assistant (TA) position was created over 25 years ago to help staff our computers labs and train faculty, students, and staff on basic computer functions. Today, the program continues to be a vital part of our technology systems at William Paterson University. Students who are selected to be part of the Technology Assistants staff gain valuable real-life experience and skills while working for the WPU Help Desk. Alumni from the TA Program have gone on to work for Fortune 500 companies, government offices, and the Department of Defense.

We support our clients (students, faculty, and staff) through a mixture of in-person and remote support. We strive to quickly connect remotely to our clients for faster resolutions. When a call is made to the Help Desk, a TA is often the first response. Our TA’s offer remote support via Zoom or Teams, and if that doesn’t resolve the issue remotely, an in-person appointment can be made at one of our several walk-in locations. Our TA’s work diligently to resolve a variety of accounts, login, email, hardware, and software support calls.

Our team is a dynamic and diverse group of current William Paterson students who come from a variety of majors and disciplines. We are proud to have hired several veterans in our program.