INFORMATION FOR
UPDATE 10/2/2025 - 12:05 PM
On Thursday October 2nd at approximately 11:35 a.m., the University's internet connection to and from the campus began experiencing intermittent connectivity issues. This issue was intermittently impacting the ability for on-campus devices to access internet-based services (email, Teams, Blackboard, Webex phone calling, etc.) and for off-campus based devices to access campus-network based resources (WPconnect as example).
The IT networking staff has concluded the investigation and adapted a work-around solution to re-establish Internet and IT services reliability. All IT and Internet services are confirmed to be fully up. The issue still remains at large with multiple upstream Internet and cloud services providers. But thanks to our IT infrastructure and Internet service redundancy we were able to mitigate this issue.Thank your patience.
Frank TedescoSenior DirectorIT/Enterprise Network and System Services
On Thursday October 2nd at approximately 11:35 a.m., the University's internet connection to and from the campus began experiencing intermittent connectivity issues. This issue will intermittently impact the ability for on-campus devices to access internet-based services (email, Teams, Blackboard, Webex phone calling, etc.) and for off-campus based devices to access campus-network based resources (WPconnect as example).
At this time, IT staff are investigating and the initial assessment is that the issue is a broader issue impacting both the University's Internet Service Provider and other cloud-based services. IT staff are working to get additional information on the outage and expected restoration of service.Thank your patience.Information Technology
On Friday, September 26th, 2025, from 12:00 a.m. to 4:00 a.m., IT/Enterprise Network and Systems Services will perform emergency maintenance on the University’s campus firewall security system.
Due to the critical nature of this issue, the maintenance must be carried out immediately. During this time, intermittent access to IT system services and resources is expected.
This is a disruptive maintenance window, and we strongly advise the University community to avoid remote access and/or on-site computer activity during these hours to avoid service interruptions.
If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as always to the Helpdesk via Helpdesk ticketing system or 973.720.4357.
Thank you
Beginning on Wednesday August 20 at 11 p.m. and concluding on Thursday August 21 at 1 a.m., IT/Enterprise Network and Systems Services will be performing a scheduled essential maintenance on the University’s campus firewall security system.Thanks to the architecture and redundancy of our security infrastructure, there should be no interruption to any campus system services or resources. But while maintenance is performed, intermittent access to systems services/resources could occur. Although this is a non-disruptive system maintenance, we want to make our community aware in case of any unforeseen issues.
Banner and WPconnect Critical Security Maintenance Downtime Saturday August 16, 2025 10:00PM - 11:45PM
