Common Student Learning Goal Addressed University document to which Learning Goal is tied Student Learning Objective Program or Activity targeted Expected Outcome Instrument Utilized Actual Outcome, using metrics Conclusions, Next Steps Students will be ready for post-graduate educational and occupational opportunities. Tour guide training manual distributed to all new and returning student ambassadors at the student ambassador retreats. Student Ambassadors will be able to effectively communicate both verbally and non-verbally to prospective parents and students. Daily Campus Tours. Special Event Presentations Complete retreat. To score an average of 70% or higher on the rubric. To take on leadership roles on campus tours. Oral Communication Rubric End of year self assessment. Assessment team feedback. 80% of SA’s scored an average of 70% or higher on the rubric Utilize Assessment results for planning the retreat for September. Continue what we did in the Spring and use it as a benchmark. Students coming back will not receive initial assessment but they will be assessed on their tours. Coordinate Fall and Spring SA assessment dates: FALL: 1 st-SA retreat in September 2 nd-Tour in October 3 rd-Final/Self assessment in November SPRING: 1 st-SA retreat in February 2 nd-Tour in March 3 rd-Final/Self assessment in April Involve other staff members to conduct assessment of student ambassadors.