The Counseling, Health & Wellness Center is a welcoming and accepting environment that strives to empower William Paterson University students to make informed decisions about their physical and emotional well-being in order to promote lifelong health.
Through primary health care, personal counseling, health education, prevention services and co-curricular educational opportunities, the Center assists students in achieving success in their academic experience and life goals.
The Counseling, Health & Wellness Center is staffed with psychologists, social workers, a psychiatrist consultant, supervised graduate students, a nurse practitioner, registered nurses, and a consulting physician together with an excellent administrative staff.
Jill Guzman, DNP, CPNP - Director
Dr. Jill Guzman is a Pediatric Nurse Practitioner and Director of the Counseling, Health and Wellness Center. She joined WPU in 2003 and has been instrumental in the transformation of the center to become a comprehensive and holistic healthcare facility providing innovative care to all WPU students. She has implemented a comprehensive sports medicine program for athletes on campus and works collaboratively with Department of Athletics and Club Sports to ensure the safety of students engaging in sports. She has a special interest and expertise in concussion treatment/management and has conducted research on concussions and postural stability testing. Her past experiences include Emergency Medicine both in rural and suburban settings, Primary Care Pediatrics, Healthcare Administration and Emergency Mental Health Services. Some of her professional accomplishments include implementation of Peer Health Theater Program, Sexual Assault Prevention Educator, Hudson County Chairperson of Teen Pregnancy Prevention Program, forensic examiner for child abuse cases, and Implementation of Disaster Plan/Mass Immunization Program for university community. Guzman graduated from Villanova University with a Bachelors of Science in Nursing in 1995, and from Seton Hall University with a Master’s of Science in Nursing, Pediatric Nurse Practitioner in 2000. She continued her studies here at William Paterson University and graduated with a Doctor Nursing Practice degree in January 2014.
Daisy Rodriguez-Kazanjian, MSW, LCSW, DRCC - Associate Director
Daisy is a NJ board Licensed Clinical Social Worker, supervisor and educator who has been in practice for 25 years working primarily with young adults and families in acute care settings. Her treatment interests include family systems treatment, disaster mental health, grief, suicide loss and suicide survivorship, and the transcultural experiences of first generation Latino students adjusting to college. She is a board certified Diplomate of the American Board of Examiners in Clinical Social Work and a Clinical Associate Member of the American Group Psychotherapy Association. She is certified in NJ as a Disaster Response Crisis Counselor and is also certified as a Suicide Prevention Specialist by the American Association of Suicidology. When she has time away from work, she enjoys nature travel.
Elizabeth Amaya-Fernandez, MPH - Wellness Coordinator
Liz joined the Counseling, Health, and Wellness staff in November 2016. She is a health educator with over twenty years of experience in college health, peer education, and health promotion. Prior to joining William Paterson University, she was a health education specialist at Rutgers University, serving the New Brunswick and Piscataway campuses. She has also worked as Director of Education at the National Latina Health Network. Liz is a well-known speaker and educator on social justice issues, sexuality, global health, and substance use prevention. Liz has a Masters in Public Health from Tulane University and a Bachelor of Arts from Rutgers University.
Michelle Aranez - Administrative Assistant
Michelle joined the Counseling, Health & Wellness Center staff in November 2015.
Avery Browne, D.O. - Physician
Avery joined the Counseling, Health & Wellness Center in January, 2010. He comes to the University with training both in Family practice and Sports Medicine. He is a graduate of New Jersey Institute of Technology, Rutgers University and New York College of Osteopathic Medicine. Dr. Browne has extensive and diverse training in sports medicine and family practice. Some of this includes providing Rural Medicine in Dillingham Alaska and Emergency Room Medicine in San Pedro, Honduras. He did his Fellowship with Overlook Hospital in Sports Medicine. During this tenure he was the Team Physician for Kean University Athletics and also for several area high schools. Dr. Browne is currently an Attending Family Practice Physician at Montefiore Medical Center in the Bronx, New York, a faculty member of Albert Einstein College of Medicine, a house physician for Christ Hospital in Jersey City, NJ, and the team physician for Eastside and Central High Schools in Newark, NJ. Dr. Browne will be working one day a week in the Health Center providing sports medicine and primary care to our students.
Gail Schroeder Canavan, R.N., A.P.N., C. - Advanced Practice Nurse
Gail joined the Counseling, Health & Wellness Center in May 2016 as an advanced practice nurse clinician with 25 years experience in private practice. She specializes in sex therapy and relationship dynamics, and works with individuals and couples of all ages and sexual orientations. In addition to sex and relationship therapy, she also offers psychotherapy and medication management for patients with psychiatric disorders including depression, post partum depression, alcohol and drug addiction, including heroin addiction, OCD, panic and anxiety disorders, PTSD, eating disorders and dementia. She is experienced with organizational consulting, and possesses excellent clinical, communication and training skills. Gail is currently completing requirements for a Doctor of Nursing Practice degree from Fairleigh Dickinson University. She has a Master’s degree in Psychiatric/Mental Health Nursing and post-graduate education in the areas of sexual health and sex therapy, as well as psycho-pharmacology, substance abuse, and pain management. She is an AASECT certified Sex Therapist, and holds national certification as an Advanced Practice Nurse Specialist.
Kristen M. Couce, M.S.W., L.C.S.W - Counselor
Kristen joined the Counseling, Health & Wellness staff in September 2016. She earned a Master of Social Work from New York University and a B.A. in Psychology from Rutgers University. Kristen previously trained as a graduate social work intern at the Counseling, Health and Wellness Center in 2011. Immediately prior to joining the staff, Kristen worked in a hospital-based outpatient mental health setting with children, adolescents, young adults and their families. Her specialized interests include self-esteem and body image, anxiety disorders, intimate partner violence, long term effects of childhood trauma and issues impacting first generation Latino college students. She is fluent in Spanish.
Denise Ginyard-Potts - Medical Assistant
Denise joined the Counseling, Health and Wellness staff in March of 2014. She earned her certification from William Paterson’s Universities Center for Continuing Professional Education program. Denise also completed a three month internship in the Counseling Health and Wellness Center during her training. She is now a certified registered Medical Assistant and has over 5 years of experience working in a hospital setting providing clinical skills and exceptional patient care. Denise has a special interest in working with our students in the college campus environment.
Rose Green - Office Manager
Rose joined the Counseling, Health & Wellness Center in November, 2008 as Administrative Assistant to the Counseling, Health & Wellness staff and started July 2015 as the Office Manager. Rose graduated from William Paterson University with a Bachelors of Arts in Psychology in August 2016. She has over 20 years of experience as an Administration Assistant working in the Public School system and in Corporate America. Rose enjoys helping students.
Carola Gremlich, BSN, RN, CBE - Charge Nurse
Carola joined the Counseling, Health & Wellness Center in May 2004. Carola graduated with her Bachelors of Science in Nursing from Bloomfield College. She has a work history in in-patient care, home care and community health specializing in pediatrics, internal medicine and OB/Gyn. One of the projects she is dedicated to is the free HIV testing program offered to WPU students. On her free time she enjoys instructing Zumba classes on and off campus.
Karen Nadel, Psy.D.- Psychologist
Karen joined the clinical staff as a counselor at CHWC in September 2017. Karen is a clinical psychologist, and has worked at inpatient and outpatient settings, as well as psychiatric emergency rooms, and in her private practice specializing in sleep disorders. She earned her Psy.D. in Clinical Psychology from C.W. Post Campus of Long Island University, and her B.A. in psychology from Binghamton University. Her practice method utilizes cognitive behavioral, mindfulness, and relational psychology techniques. Karen also supervises psychology doctoral students, and provides counseling to students on issues ranging from mood disorders, anxiety, and relational problems.
Erica Rogers, Ph.D. – Psychologist, Coordinator of Training
Erica joined the Counseling, Health and Wellness Center staff in September 2015. She is a licensed clinical psychologist and coordinator of training at CHWC. Erica has worked in residential treatment, forensic outpatient and private practice settings. She earned her Ph.D. in Clinical Psychology from The Graduate Center of the City University of New York, and her B.A. in Environmental Studies from Brown University. Her professional interests include mindfulness, family therapy, animal assisted and nature based therapy, as well as supervision and clinical training. Her clinical interests include helping students navigate anxiety and mood disorders, family and interpersonal conflicts, attachment and relationship issues, psychological effects of past and present trauma, emerging adulthood and identity formation.
Ashley Rebisz, BA - Administrative Assistant
Ashley joined the Counseling, Health & Wellness Center in July 2014. She graduated from Hofstra University with a Bachelors of Arts in Psychology in 2012. She has over five years of customer service experience in a variety of settings. Prior to joining the staff, Ashley worked at Spartanburg Regional Medical Center as a Patient Access Representative when she lived in South Carolina for a year and then became a Behavioral Health Counselor for a non-profit organization where she provided direct residential support services to consumers in community residences. Ashley enjoys working with the college student population and is pursuing her graduate studies here at William Paterson University.
Malenia Santiago - Medical Coder, Biller
Malenia joined the Counseling, Health, & Wellness Center in August of 2017. She is a Certified Medical Reimbursement Specialist, with over ten years of experience working in a private medical office, and over twenty years of Customer Service experience in multiple environments. She obtained her CMRS billing certification along with her Phlebotomy certification from William Paterson University's Center for Continuing Professional Education. She is a member of the AMBA and completed volunteer training at Hospice of New Jersey. Malenia enjoys working with people and feels it is important to encourage others to embrace individuality and creativity.
Fazia Weaver, APNC - Nurse Practitioner
Fazia joined the Counseling, Health & Wellness Center in January, 2011. She graduated from William Paterson University with a Bachelors of Science in Nursing and furthered her education with a Master’s of Science in Nursing at Seton Hall University. She is board certified as an Adult Nurse Practitioner and enjoys providing primary and women's healthcare services to the students of William Paterson University. Fazia was a former Nurse Manager at Hackensack University Medical Center and has worked in inpatient obstetrics for over 20 years.
As required by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, this notice describes how mental health/counseling & health information about you may be used and disclosed and how you can get access to this information.
HIPAA is a federal law that provides privacy protections and patient rights with regard to the use and disclosure of your protected health information (PHI) for the purpose of treatment, payment, and health care operations. HIPAA requires that we provide you with a notice of privacy practices for use and disclosure of PHI for treatment, payment and health care operations.
It also requires that we obtain your signature acknowledging that we have provided you with this information.
We value the trust you have placed in our Counseling, Health and Wellness Center (CHWC) to provide counseling and health care for you. Just as you have placed your trust in us to provide quality care, we give you our commitment to treat all of the information you give us responsibly.
Please note that the Counseling, Health and Wellness Center is one department that provides both Health and Mental Health Services. As such, limited PHI is shared between Counseling and Health staff to facilitate and coordinate patient treatment as needed. This information includes appointments, providers, diagnoses, medications, and other treatment information deemed necessary to ensure responsible continuity and coordination of care. Access to your PHI will be limited to those who are authorized to view it. Patient records, including all PHI, are maintained on a secure electronic medical records system that is fully compliant with the requirements of HIPAA.
We may use or disclose your PHI, for treatment, payment, and health care operations purposes with your consent. To help clarify these terms, here are some definitions:
We may use or disclose PHI for purposes outside of treatment, payment, and health care operations when your appropriate authorization is obtained. An “authorization” is written permission above and beyond the general consent that permits only specific disclosures. In those instances when we are asked for information for purposes outside of treatment, payment and health care operations, we will obtain an authorization from you before releasing this information. For example, if you want your lab work sent to your private physician. Certain parts of your health record require a higher level of authorization. Examples are HIV/AIDS status, sexual assault/victimization and drug and alcohol treatment. We will also need to obtain an authorization before releasing your psychotherapy notes, if you are participating in counseling. “Psychotherapy notes” are notes we have made about our conversation during a private, group, joint, or family counseling session. These notes are given a greater degree of protection than PHI.
We may use or disclose PHI without your consent or authorization in the following circumstances:
In addition to the other obligations set forth in this Notice, CHWC is required to:
If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact Jill Guzman, DNP, Director, Counseling, Health & Wellness Center at (973) 720-3176
If you believe that your privacy rights have been violated and wish to file a complaint with our office, you may send your written complaint contact Jill Guzman, DNP, Director, Counseling, Health & Wellness Center, Overlook South, William Paterson University, 300 Pompton Road, Wayne, New Jersey 07470-2103.
You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. The person listed above can provide you with the appropriate address upon request.
You have specific rights under the Privacy Rule. We will not retaliate against you for exercising your right to file a complaint.
This notice will go into effect on April 1, 2016
We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for health information about you that we already have, as well as any information we receive in the future. The current Notice in effect at any time will be posted on our web site at http://www.wpunj.edu/health-wellness/ and will also be available at our Counseling, Health & Wellness Center office.
1. What are the hours of the Counseling, Health & Wellness Center?
During the academic year, the Center is open Mondays from 8:30 am to 6 pm and Tuesday through Friday from 8:30 am to 4:30 pm. During the summer, the Center is open Mondays from 8:00 am to 6:00 pm and Tuesdays through Thursday from 8:00 am – 5:15 pm. Please note that medical services are not provided after 4:30 pm on Mondays during the academic year and are not provided after 5:15 pm on Mondays during the summer.
2. Who can utilize the Counseling, Health & Wellness Center?
Any student that is currently registered for a class or classes can be seen at the Counseling, Health & Wellness Center. This includes part time and non degree students.
3. Is there a charge for Counseling, Health & Wellness services?
Students will need to submit insurance information for medical services or otherwise will be billed at a self-pay rate for services. CHWC will not “balance bill” for what insurance has not covered. The CHWC will be collecting co-payments for health visits which are established by the individual’s health insurance carrier. For students that are non-insured, we highly recommend that you visit www.Healthcare.gov to assist with obtaining health insurance. CHWC will not be billing for appointments with our mental health counselors.
All bills will be sent to the students’ WPUNJ email account. CHWC will not be billing for Counseling Visits, HIV testing, Health Education and most medications. For questions regarding your insurance claims, please contact Medical Healthcare Solutions, Inc. at 800-762-9800. MHS will not bill for laboratory services. The laboratory companies will be billing directly to the insurance provider.
4. What kinds of health services are offered?
Primary Care, Women’s Health, Men’s Health, Sports Medicine, Sick and Injury Care, HIV/ STD Testing, On site Lab Testing available. You can call 973-720-2360 to schedule an appointment.
5. Who are the staff members that provide health services?
Health services are provided by nurse practitioners, a part-time physician, registered nurses and a medical assistant.
6. If I have a chronic medical condition and would like to discuss my treatment plan or have medical concerns is there someone I can talk to?
We would be glad to discuss your medical condition further and can assist you while you are on campus. You can call 973-720-2360 and ask to speak to a nurse.
7. What kinds of counseling services are offered?
Individual counseling services are provided to WPU students. Medication consultation and management is also provided in situations in which a student’s concern cannot be resolved with counseling alone. Students who seek medication from the Center’s Psychiatric Nurse Practitioner must also meet regularly with a counselor. Please call 973-720-2257 to schedule an appointment.
8. Who are staff members that provide counseling services?
Counseling services are provided by psychologists, licensed clinical social workers, supervised graduate interns, and a consulting Psychiatric Nurse Practitioner.
9. Is there a limit to the number of counseling sessions I can have?
No, students can have as many sessions as needed to resolve the problem.
10. If I was receiving psychological services before attending WPU, can I transfer my care to the Counseling, Health & Wellness Center?
Yes, the Counseling staff will work with previous treatment providers to take over the care of the student while the student is on campus.
11. Is the information shared kept confidential?
Yes, the records kept at the Counseling, Health & Wellness Center are completely separate from the academic record. The staff cannot share information about a student without the student’s written consent unless the student is in immediate danger of hurting him/herself or someone else, or informs us that a minor child is being abused. If a student is under 18, parents do need to sign a consent form acknowledging that they are aware that the student is utilizing the services. There is an exception with regard to contraception services. Students under the age of 18 are permitted to obtain contraception without parental permission.
12. What do I do if I have a medical emergency on campus?
If you have a medical emergency on campus you can call 973-720-2300 for campus police to respond. Depending on your emergency, and time of day, you will either be brought to the Counseling, Health & Wellness Center or, if necessary, to the hospital.
13. Does the Counseling Center provide emergency services?
During business hours there is always someone available who can speak with a student in crisis. In addition, there is a counselor on call 24/7 to assist in the event of an after-hours emergency. The counselor on call can be reached at the Counseling Center main number, 973-720-2257.
14. Is there a required health form that I must submit?
There is an immunization form that can be completed by your medical provider and submitted to us but a copy of your existing immunization records is also sufficient All documentation must be received by August 1 for Fall Semester and by January 2 for Spring Semester.
15. Does WPU require any immunizations for attendance?
Yes, all students enrolled in a program leading to an academic degree must provide immunization documentation. Please log into your Student Health Portal (via WPConnect) -or- see the immunization form for the requirements. Incoming first semester students who do not meet the immunization requirements, will not be permitted to register for their 2nd semester.
16. If I have specific questions about the immunization requirements whom can I contact?
You can call the Counseling, Health & Wellness Center at 973-720-2360 or email WPUimmunization@wpunj.edu
17. Does it matter what type of insurance coverage I have?
Counseling, Health & Wellness services are available to registered students, regardless of type of insurance coverage. We will bill insurance companies for the services we provide in-house. We will not bill for mental health services. If we have to refer you to an outside provider, we would work with you to make an appropriate referral based on insurance coverage. If you need to obtain health insurance please visit: https://www.healthcare.gov/
18. What does the Wellness Coordinator provide?
Our Wellness Coordinator offers educational programs and events on a variety of mental health and wellness topics including, but not limited to, sexual health, alcohol and drug abuse information, stress reduction and much more! Please contact the Wellness Coordinator, Liz Amaya-Fernandez at 973-720-2257 or email@example.com for more information.
19. Can I have someone from the Counseling, Health & Wellness Center come to speak at my class or group meeting about the services provided by the Center or about a medical or psychological topic?
Yes, we offer outreach programs to the campus community. Please contact the Wellness Coordinator at 973-720-2382 or firstname.lastname@example.org to discuss the potential program. We require at least two weeks’ notice for any request.
William Paterson University
300 Pompton Road
Wayne, New Jersey 07470