Microsoft resolved the issue late Thursday evening, all services should be accessible this morning.
Microsoft Update:
We've confirmed that impact has been resolved. Full details can be found under MO1221364 within your Microsoft 365 admin center.
https://x.com/MSFT365Status/status/2014586340969529365
4:25pm Update: Per Microsoft -
While we've restored the affected infrastructure to a heathy state, further load balancing is required to mitigate impact. We're directing traffic to alternate infrastructure to achieve recovery. More information can be found at https://status.cloud.microsoft or under MO1221364 if accessible.
https://x.com/MSFT365Status/status/2014446651289829563
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4:05pm Update: Microsoft has identified a portion of service infrastructure in North America that is not processing traffic as expected. They are working to restore the infrastructure to a healthy state to achieve recovery. More information can be found at https://status.cloud.microsoft or under MO1221364 if accessible.
https://x.com/MSFT365Status/status/2014432216852340823
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We are aware of Office 365 application issues, Microsoft is investigating.
Microsoft communications include -
https://x.com/MSFT365Status/status/2014422298506285161
https://x.com/MSFT365Status
On Sunday, January 11, 2026, between the hours of 10 a.m. and 3 p.m., IT/Enterprise Network and Systems Services will be performing an essential firmware maintenance on the University’s IT compute environment infrastructure.
Thanks to the architecture and redundancy of our compute infrastructure, there should be no interruption to any campus system services or resources. Although this is a non-disruptive system maintenance, we want to make our community aware in case of any unforeseen issues.
If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as usual to the Helpdesk via Helpdesk ticketing system or 973.720.4357.Thank you.
Frank Tedesco
Banner and WPconnect Critical Security Maintenance Downtime Monday December 15, 2025 5:00PM - 7:30PM
Degreeworks Maintenance Downtime Friday December 12, 20254:30PM-5:30PM
The CampusCard/CBORD system is scheduled for an emergency system maintenance on Monday, November 24th, 2025, from 11pm-11:45pm.
Please be advised that end-user's impact will be minimum. Some users may notice intermittent access issues during this time. It is recommended not to use the system during the maintenance window.
Thank you for your patience.
Frank TedescoSenior DirectorIT/Enterprise Network and System Services
William Paterson University
300 Pompton Road
Wayne, New Jersey 07470
973-720-2000
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