ITS News and Alerts Page

On Sunday, January 11, 2026, between the hours of 10 a.m. and 3 p.m., IT/Enterprise Network and Systems Services will be performing an essential firmware maintenance on the University’s IT compute environment infrastructure.

Thanks to the architecture and redundancy of our compute infrastructure, there should be no interruption to any campus system services or resources. Although this is a non-disruptive system maintenance, we want to make our community aware in case of any unforeseen issues.

If you do encounter any issues with access to campus resources either before or after this scheduled maintenance window, please report them as usual to the Helpdesk via Helpdesk ticketing system or 973.720.4357.

Thank you.

Frank Tedesco

Banner and WPconnect Critical Security Maintenance Downtime Monday December 15, 2025 5:00PM - 7:30PM

Degreeworks Maintenance Downtime Friday December 12, 20254:30PM-5:30PM

The CampusCard/CBORD system is scheduled for an emergency system maintenance on Monday, November 24th, 2025, from 11pm-11:45pm.

Please be advised that end-user's impact will be minimum. Some users may notice intermittent access issues during this time. It is recommended not to use the system during the maintenance window.

Thank you for your patience.

Frank Tedesco
Senior Director
IT/Enterprise Network and System Services

10:00 a.m. update:
The issue below was resolved at approximately 9:15 a.m. It was determined that the university's Internet Service Provider had experienced a temporary outage that was impacting its customers.

Initial:
On Friday November 14th at approximately 9:00 a.m., the University's internet connection to and from the campus began experiencing intermittent connectivity issues. This issue will intermittently impact the ability for on-campus devices to access internet-based services (email, Teams, Blackboard, Webex phone calling, etc.) and for off-campus based devices to access campus-network based resources (WPconnect as example).

At this time, IT staff are investigating and the initial assessment is that the issue is a broader issue impacting both the University's Internet Service Provider and other cloud-based services. IT staff are working to get additional information on the outage and expected restoration of service.

Thank your patience.
Information Technology