The Department of Telecommunications utilizes an online work order system to track and address service requests. You can access this system by logging onto WPConnect and selecting the employee tab - employee applications - employee services - telecom work order. Once the submission is received a receipt is automatically e-mailed to the requestor. If you have an emergency repair request please dial ext. 2597 or e-mail telecom@wpunj.edu for immediate assistance.

A work order submission is required for the following:

Directory Update

Disconnection or Reactivation

Equipment or Feature Changes

Moves

New Instillation

Repair

Equipment Setup (i.e. conference phones)

Voice Mail

Return to the Telecom Directory of Services