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| Services |
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combining technology filled labs with a trained staff of Student
Technology Consultants (STC), the result is a host of various
services everyone can use. There are multiple labs arranged to
meet different service needs. For more information regarding how
and where to access these services call (973) 720-3550 |
LAB BASED STC's |
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The STCs on staff in over 20 general computing labs are trained to assist with lab users with Microsoft Office, Blackboard, FTP, printers, Internet and email. They can be found in the Atrium, Science Building (217 A&B) Library, Valley Road and Dormitory Labs. These STCs provide the following services:
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CONSULTING &TROUBLESHOOTING |
Assistance with Software Applications
Software/Hardware/Troubleshooting
Disc Virus Scanning
Help with Internet Research and
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WEB
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Email Account Assistance
WPOnline Assistance
Web Hosting
Online Periodical Databases
Internet Access
Blackboard Assistance
Banner System
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| TRAINING SPECIALISTS |
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A specialized group of STCs, called Training Specialists, with advanced knowledge of many of the commonly used applications offer technology workshops and can be found in Atrium 121 or reached at (973)720-3550. The list of workshops offered can be found at http://www.wpunj.edu/stc/services Among the services they provide are the following:
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TECHNOLOGY TRAINING |
Software Training Workshops
One-on-One Workshops
Software FAQs
Freshman Technology Seminar
Freshman Orientation Workshops
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MEDIA SERVICES TECHNICIANS |
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In the first floor of the David and Lorraine Cheng Library is the Media Services department. The STCs provide services to the campus community regarding the A/V equipment available from them.
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| TECHNOLOGY CIRCULATION |
A/V Equipment Circulation
Academic Software Circulation
CD/Video Cassette Circulation
Consultation on the use of A/V
equipment. Cable Television Operations |
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DIGITAL MEDIA SPECIALISTS |
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These skilled STCs assist in a wide variety of multimedia applications. They can be located in Atrium 121, Ben Shahn 225, and Valley 1040
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MULTIMEDIA SERVICES
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Assistance with Software Applications
Color Printing
Scanning
Web Design
Transparencies
OCR Scanning
Negatives Scanning
Slide Scanning
Web Hosting
Extended Multimedia Assistance
for Faculty/Staff/Clubs
CD Burning
Graphic Design
Flash Animation
Audio/Visual Editing
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COMPUTER LAB SPECIALISTS |
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An essential part of the STC organization is the Computer Lab Specialist team, which is responsible for keeping all of the over 20 STC labs running properly. They work year round upgrading software and hardware for students, faculty and staff to use. They are on call to be sent out to repair almost any computer issue.
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TECHNOLOGY MAINTENANCE |
Hardware repair/Maintenance
Computer Lab Setup
Software Upgrades/Installation
Software/Printer Troubleshooting
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HELP DESK TECHNICAL ASSISTANTS |
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| Faculty and staff often need the aid of STCs in configuring email, adding new software or hardware or troubleshooting their office computers. In these cases, they request the help from HDTAs. To contact them, email help@wpunj.edu or call (973) 720 - 4357 |
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