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Jacqueline A. Williams is an Associate Professor of Sales at William Paterson University and Managing Editor of The Sales Review.
Jakki brings a wealth of industry experience to the Russ Berrie Institute for Professional Sales including experience in manufacturing, marketing, sales management, and information technology with such companies as McNeil Consumer Products Company, Avon Products Company, and E. I. DuPont De Nemours.
Prior to joining William Paterson, Jakki was on the faculty of North Carolina A&T State University for nine years. At NCA&T she served as the Frontline Initiative Faculty Partner and developed and led NCA&T’s Professional Sales programs and its Customer Relationship Marketing and Management program. Leveraging both corporate and academic experience, she has been instrumental in helping students understand the opportunities and benefits of a career in sales and in learning sales skills.
Jakki's research has been published in the Journal of Services Marketing, the Journal of Business Ethics, and the Journal of Industrial Marketing Management, among others.
She earned a BS in Commerce and Engineering Sciences from Drexel University, a masters degree with a concentration in marketing from the University of Delaware, and a doctorate in Business Administration from Florida State University.
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