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Faculty/Staff Instructions on VPN connectivity


VPN General Information:

  • New: AOL 6.0 also does not function properly with the VPN clients. Please see new information below.
  • New: Click Here to see some of the Messages the VPN might produce and what they mean.
  • New: Many VPN users who have updated to AOL 6.0 and AOL 5.0 are having problems using the VPN. We are currently researching this issue and have found that in some cases the VPN Client does NOT work with AOL 6.0 nor AOL 5.0. The VPN client still works with AOL 4.0, and since America Online does permit you to have multiple copies of AOL packages installed, you can keep, (install AOL 6.0 or AOL 5.0 without overwriting AOL 4.0), or reinstall AOL 4.0 (if you have already removed it). We have tested and found that both AOL 4.0 and AOL 5.0 can co-exist on the same machine, and AOL 4.0 when installed in this manner still supports the VPN Client.
  • New: XP users - answer YES to the digital signature question.
  • Those considering DSL. Standard DSL configurations use a connection method called IP hosting. The DSL connection device has a real IP address. The computer(s) are then connected to a LAN using a locally defined set of IP addresses. The DSL device hosts these local addresses on the Internet permitting access. The use of a VPN client in this configuration is not necessarily supported. The DSL provider must provision the DSL connection device to support a VPN session using IPSec protocols. If you intend to use WPUNJ's VPN service with a DSL provider please verify that the provide will support the service.
  • During the Extranet software installation, you may be told that there are too many TCP/IP protocols bound to the Dial-up networking adapter. This usually happens if you have both a LAN card and and Modem, and have installed AOL or Compuserve with ISP support. You must delete one of the TCP/IP bindings to install VPN. This is a Microsoft restriction.
  • The Extranet Client comes with an auto-dialer. We recommend you continue to use the dail-up method provided by your ISP. The installed auto-dailer is not supported by WPUNJ, if you choose to use it, WPUNJ will not be able to provide technical assistance.
  • If you are using Windows 98 or Windows NT you must have Microsoft Dial-Up networking or Microsoft RAS installed. DO NOT install the Winsocket Update or MS DUN 1.3. These updates are not needed for Windows NT or Windows 98 and can cause your dial-up connection to not function correctly.
  • VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.
  • While VPN is active your are still connected using your ISP profile. This means you MUST fully qualify your WPUNJ system names, including the wpunj.edu domain name. You must use SYSTEM-NAME.wpunj.edu to contact systems at WPU. For example, use www.wpunj.edu, when contacting www.
  • The VPN server authenticates using Windows NT/Email usernames and passwords ONLY. Faculty, staff and students users must have a valid WPUNJ Windows NT/Email account to use the VPN services.
To install the VPN software just run these programs as shown below. Depending on the configuration of your computer you may be asked to restart Windows after each step. Because of this we suggest to print these directions and follow them step by step.

  • Important Note: If you have installed Windows 98 with the Dial-Up Networking option, or are using Windows NT Workstation or Server with Dial-Up Networking, Skip to Step 3.

    Step 1: Upgrade WINSOCK (Windows95 Only!)

    1. Click: Start-Run-Browse

    2. Locate on the CD-ROM the WSOCKUPD.EXE and click on the filename (.EXE may not appear).

    3. Click: OK

    4. Follow the Setup Wizard's Directions if any. If you are presented with any questions you do not know how to answer, just continue on using the defaults.

  • Step 2: Install Microsoft Dial-Up networking 1.3 (Windows95 Only!)

    1. Click: Start-Run-Browse

    2. Locate on the CD-ROM the MSDUN13.EXE and click on the filename (.EXE may not appear).

    3. Click: OK

    4. Follow the Setup Wizard's Directions if any. If you are presented with any questions you do not know how to answer, just continue on using the defaults.

  • Step 3: Install the VPN Client

    1. Click: Start-Run-Browse

    2. Locate on the CD-ROM the EAC262D.EXE file and click on the filename (.EXE may not appear).

    3. Click: OK

    4. Follow the Setup Wizard's Directions if any. If you are presented with any questions you do not know how to answer, just select "Next" and continue on using the defaults until the install is completed.

    5. This installs the Nortel Networks Extranet Access Client.

    6. At the end of the installation you may be prompted to restart your computer. If that is the case, please do so.

  • Step 4: Configure the VPN Client

      You must now Configure the Nortel Network Extranet Access Client for connectivity to WPUNJ.

    1. In Windows Click: Start-Programs-Nortel Networks- Extranet Access Client, to run the program.
      The first time you start the client, the Connection Wizard should start automatically, if no, you can start it by selecting from the client menu File-Connection Wizard.

    2. In the New Connection Profile screen
      Enter: WPUNJ VPN under Enter the name for this connection profile:
      Enter: WPUNJ VPN Server under Enter a description (optional):
      Click: Next>

    3. In the Authentication Type screen
      Click the Bullet next to Username and Password.
      Click: Next>

    4. In the User Identification screen
      Enter: Your WPUNJ NT/Email User Name under Enter your User Name:
      Enter: Your WPUNJ NT/Email Password under Enter your Password:
      Click: Next>

    5. In the Group Authentication Information screen
      Click the Bullet next to Yes, I have a Group ID and Group Password.
      Enter: facultystaff under Enter your Group ID:
      Enter: fs@wpu under Enter your Group Password: Click: Next>

    6. In the Destination screen
      Enter: 149.151.199.18 under What is the Host Name or IP Address of the Extranet Access Switch at the remote network?
      Click: Next>

    7. In the Dial-Up Connection screen
      Click the Bullet next to No, I do not want to dial first.
      Click: Next>

    8. In the Connection Profile Complete screen
      Click: Finish

    9. You are now back at the Client screen, to save your changes,
      Click: Save

  • Step 5: Connect Using the VPN Client

      This step is repeated each time you wish to connect to WPUNJ using VPN services.

    1. First, attach to your ISP as you normally would.

    2. In Windows Click: Start-Programs-Nortel Networks- Extranet Access Client, to run the program.

    3. Click: in the Field next to Connection

    4. Click: on the down arrow to the right of the Connection field.

    5. Select: WPUNJ VPN (created in Step 4)

    6. In the Field next to Password: enter the password for the above username. (Only NT Passwords)

    7. Click Connect

    8. You will get a pop-up window confirming your connection


    The Nortel Networks Access Client will minimize to a blue and white globe like icon in the Task bar section of the Windows Start bar.

    To Disconnect the VPN connection, disconnect from all WPUNJ services

    1.  Double Click: on the Blue and White Bay Networks ICON on the task bar.
    2. Click: the Disconnect button.
    3. You may now disconnect from your ISP if you wish.
For technical support send email to vpnhelp@wpunj.edu

Disclaimer:

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Nortel Networks.