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Email

E-mail: Appropriate Use

University policy on Confidentiality and Security of Information and Technology Resources and guidelines on appropriate use of information technology resources apply to the University's e-mail system. In general, any abuse of technology resources including harassment of others, non-university commercial use of e-mail, destructive actions that interfere with others computer access, the use of accounts that are not specifically assigned by the university, including anonymous or fictitious account names to send e-mail are specific examples of inappropriate use of e-mail. Any occurrence of inappropriate use of e-mail should be reported to the department supervisor, to the office of Instruction and Research Technology, or to the office of Information Systems/Network and Hardware Services.

In addition, there are a number of other key issues that are directly related to the quality of e-mail services at the university. These include:

Broadcasting e-mail messages:

Broadcasting e-mail is sending a message to every account in the system. The intended purpose is to notify all employees, or all students about some important information or issue. The shortcoming is that not everyone reads the e-mail in a timely manner and may diminish the value of the message. Furthermore, broadcasting non-essential e-mail is often interpreted as "junk mail" and discarded. When deemed appropriate, broadcasting e-mail within the university to a distribution list must be done with departmental approval and review. Approved distribution lists, such as department heads, in the e-mail directory can assist departments in such distribution.

Unsolicited email or junk email:

The amount of unwanted or unsolicited email (junk mail) has been increasing as more people join the Internet community. You get things like this in the U.S. Postal mail on a regular basis - catalogs, advertisements, solicitations, and political propaganda are some examples. This form of speech is usually protected under the first amendment, even though some people may find some of the content objectionable. William Paterson University does not monitor nor censors e-mail and therefore cannot prevent the flow of junk mail. Caution: do not send replies.

Chain e-mail and virus hoaxes:

The most important thing to remember is if you get chain email, do not help propagate it. Chain email usually contains phrases like "pass this on", "forward - do not delete", "don't break the chain", "this is safe, don't worry", etc. Often there is some story about how lucky a person has been since they forwarded the chain email, or how unlucky they were because they didn't. Sometimes chain email is disguised as warnings about e-mail viruses or Internet shutdowns. Don't fall for it. It's all chain mail and it's designed to get you to forward it. Forwarding chain e-mail IS inappropriate use of information technology resources and should be reported.

 

 

Board approval 9/96