Technology Consultants

Apply to the TC program.

TECHNOLOGY TRAINING CONSULTING & TROUBLESHOOTING
Free Workshops
training specialist

The TC group offers training on many of the common applications used by the University community. To request a workshop, submit a ticket. The list of workshops offered can be found on the Labs page of the TC site. Among the services the TCs provide are the following:

TECHNOLOGY TRAINING

Software Training Workshops
One-on-One Workshops
Software FAQs
Freshman Technology Seminar
Freshman Orientation Workshops

Workshop Descriptions

LAB BASED TC's
lab-based stc
The TCs on staff in over 20 general computing labs are trained to assist with lab users with Microsoft Office, Blackboard, FTP, printers, Internet and email. They can be found in the Atrium, Science Building (217 A&B) Library, Valley Road and Dormitory Labs. These TCs provide the following services:

CONSULTING &TROUBLESHOOTING

Assistance with Software Applications
Software/Hardware/Troubleshooting
Disc Virus Scanning
Help with Internet Research and
Applications

WEB

Email Account Assistance
WPOnline Assistance
Web Hosting
Online Periodical Databases
Internet Access
Blackboard Assistance
Banner System

MEDIA SERVICES TECHNICIANS
media services technician
In the first floor of the David and Lorraine Cheng Library is the Media Services department. The TCs provide services to the campus community regarding the A/V equipment available from them.
TECHNOLOGY CIRCULATION
A/V Equipment Circulation
Academic Software Circulation
CD/Video Cassette Circulation
Consultation on the use of A/V
equipment. Cable Television Operations
 
DIGITAL MEDIA SPECIALISTS
digital media specialist
These skilled TCs assist in a wide variety of multimedia applications. They can be located in Atrium 121, Ben Shahn 225, and Valley 1040

MULTIMEDIA SERVICES

Assistance with Software Applications
Color Printing
Scanning
Web Design
Transparencies
OCR Scanning
Negatives Scanning
Slide Scanning
Web Hosting
Extended Multimedia Assistance
for Faculty/Staff/Clubs
CD Burning
Graphic Design
Flash Animation
Audio/Visual Editing

COMPUTER LAB SPECIALISTS
computer lab specialist
An essential part of the TC organization is the Computer Lab Specialist team, which is responsible for keeping all of the over 20 TC labs running properly. They work year round upgrading software and hardware for students, faculty and staff to use. They are on call to be sent out to repair almost any computer issue.

TECHNOLOGY MAINTENANCE

Hardware repair/Maintenance
Computer Lab Setup
Software Upgrades/Installation
Software/Printer Troubleshooting