Free Workshops
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The TC group offers training on many of the common applications used by the University community. To request a workshop, submit a ticket. The list of workshops offered can be found on the Labs page of the TC site. Among the services the TCs provide are the following:
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TECHNOLOGY TRAINING
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Software Training Workshops
One-on-One Workshops
Software FAQs
Freshman Technology Seminar
Freshman Orientation Workshops
Workshop Descriptions
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LAB BASED TC's
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The TCs on staff in over 20 general computing labs are trained to assist with lab users with Microsoft Office, Blackboard, FTP, printers, Internet and email. They can be found in the Atrium, Science Building (217 A&B) Library, Valley Road and Dormitory Labs. These TCs provide the following services:
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CONSULTING &TROUBLESHOOTING
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Assistance with Software Applications
Software/Hardware/Troubleshooting
Disc Virus Scanning
Help with Internet Research and
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WEB
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Email Account Assistance
WPOnline Assistance
Web Hosting
Online Periodical Databases
Internet Access
Blackboard Assistance
Banner System
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MEDIA SERVICES TECHNICIANS
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In the first floor of the David and Lorraine Cheng Library is the Media Services department. The TCs provide services to the campus community regarding the A/V equipment available from them.
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A/V Equipment Circulation
Academic Software Circulation
CD/Video Cassette Circulation
Consultation on the use of A/V
equipment. Cable Television Operations |
