Student
Technology Consultants at William Paterson all receive
three days of mandatory training before they are allowed
to work in the public access computing spaces. The training
occurs on three consecutive days the week immediately
preceeding Labor Day and covers both technology- and consulting-specific
material. STCs are divided into teams for most of the
sessions and learn in small, hands-on settings. Topics
covered include Microsoft Office, SPSS, Digital Media,
Customer Service, Blackboard, Email and much more. STC
Supervisors arrive a day early to participate in several
sessions dedicated to imbuing good management skills.
Each
new student is provided a package of documents and equipment
to help them learn the job. Please write with questions
to Robert Harris. |