Laptop Support Policy
Division of Library and Information Systems
In order to provide the highest quality support for faculty and administrators using laptop
computers for their work at William Paterson University, those technical units responsible for
their support must focus resources on a subset of the many available laptop computers currently
on the market. The following laptop computers are fully supported:
Supported Laptops:
- Toshiba Satellite and Tecra
- Dell Latitude
- IBM ThinkPad
- Apple PowerBook
Connecting to the Campus Network:
WPnet is a TCP/IP network which, depending on the local building network architecture,
supports connections at either 10Mbps or 100Mbps.. Support for laptops connecting to WPnet is
provided contingent on the laptop having a PC card from either of three vendors, 3Comm,
Megahertz, or Dayna Communications.
Supported PC Cards for Network Connectivity:
- 3Comm Etherlink III or XL (10BT or 100BT)
- Megahertz XJ 10BT series
- Dayna (Apple) 10BT
Support for laptops from the Division of Library and Information Services is limited to the
models of equipment listed above. On-going Help Desk support for installation or operational
concerns is similarly confined to this list of supported hardware. As the technology changes
rapidly in this area, faculty and staff are encouraged to refer to the campus web server for the
most recent information of describing supported laptop equipment.