Welcome
To
Cable TV
So, you have to get your football fix, eh? Here are a few tips in case you’re having trouble getting your TV hooked up. Please remember, cable is provided as a free service to all students. Don’t worry about being charged for this. This also means that the school does repairs on a "best try" basis. If there are any problems, a team from our Instruction and Research Technology, Broadcast Production Support group, will get to your issue shortly, but it may not be able to get there right away.
1. Connecting cable to your TV.
a. Find the cable port in your room. You may have to look behind the beds or the desks. It may be part of the same panel as your telephone or network connections.
b. Take your cable (this is not provided by the university) and screw one end into the connection on the wall.
c. Look on the back of your TV for a similarly shaped connection, and screw the other end of your cable onto it.
d. Congratulations, you’ve just started your college education! J
2. This may not be all there is to it. Not every television is set to automatically grab all of the channels available (you may only get up to about channel 13). Some TVs have settings in their menus that you must fiddle with. Here’s what to do.
a. Use your TV remote (A universal remote, usually will not work for this, and
there is no way to further help without your TV’s original remote.)
b. If your TV has a menu option, either on the front panel or the remote, press it. This will (and I know this sounds unlikely, but trust me) open up a menu.
c. Every TV is different, but look for a setting that says “TUNER” or “CHANNEL”
d. For some TVs, these options will open a second menu, but most have the choices right there. Either way, the “TUNER” or “CHANNEL” menu option will give you a number of choices. These choices will affect what your television will receive.
e. If your TV is set to “ANT”, “ANTENNA”, or “AIR”, you will only get the non-cable channels, so you don’t want to have your TV set to any of those.
f. Set your TV to “CABLE”, “STD”, “CATV”, “STANDARD”, or “AUTO” to get the full range of channels offered by our campus’ fine cable system.
g. While unlikely, we have also run across this being a physical switch located on the TV near the connector labeled similarly, please make sure it is set for the cable setting.
h. Certain older TV’s are not able to receive Cable channels, the only thing we can suggest for you at that point is to tune the cable channels through your VCR.
3. There is a problem that exists with Channel 5, where audio may not sound proper on some sets. This happens before William Paterson gets the signal, and there is unfortunately nothing that can be done to correct it. The best advice we can offer is to tune this through your VCR.
4. If there is still a problem receiving cable, please go to the website: http://www.wpunj.edu/irt/ , on the left hand side, select Request Forms, then select, Cable Repair, and fill out the form.
a. If there’s a massive problem this repair form will have updates
on it.
b. You will only have to send one request. If you provide an e-mail, the automatic response that you receive will confirm that we received your request, and it will be handled when possible.