FAQ

What Services Does The Mail Service Center Offer? 
We offer envelope sealing, metering, and computer generated mail processing. We also offer customized discount bulk mailing services for certain types of mail, additionally, we process UPS, and Federal Express. 

What Time Do I Have To Have My Mail At The Mail Service Center For It To Be Processed That Day? 
Outbound mail collected during the day will be processed for delivery to the U.S. Postal Service no later than 2:30 p.m. To receive prompt service, please try to meet the dispatch time. 

What Should I Do If I Change My Address On Campus?
An internal change location must be acted upon promptly. As soon as you learn of your new location and mail stop, send an email to the MPC, Booner@wpunj.edu or call ext. 3368. Please indicate the new and old mail stop locations and the extension number. 

How Much Notice Do I Have To Give The MSC If I Have A Large Mailing Project? 
MSC request at least 72 hours advance notice in order to assistance to you to ensure that your mailing project is cost effective, efficient, timely and all necessary is equipment is prepared and readily available. 

If I Have A Letter Or Package That Is Particularly Important, Are There Any Special Services Available To Ensure Its Safety? 
Accountable mail includes all Certified, Registered, Insured and Overnight Courier mail. Contact your MSC representative to see which service would be most appropriate for your situation. Questions on critical mail should be brought to the attention of a MSC Representative at ext. 3368. Critical Mail must be packaged properly and be accompanied by the necessary paperwork before sending it to the MSC. Supplies are available with advance notice.